IRON MAIDEN Rock AOL

October 22, 2003

Jonny Evans of Macworld U.K. reports that IRON MAIDEN chose to use AOL — an ISP with a global reach — when they were touring. AOL's service seemed a simple-to-implement, cost-effective communications choice for a band on a world tour.

"We have travelled across the world promoting our new album," explained IRON MAIDEN's chief technician, Johnny B. "We found AOL to be an ideal choice. We bought AirPorts in the U.S., and we found them incredibly useful when accessing the Net from hotel rooms or backstage at gigs." The touring party — 120 people — signed up for AOL.

On the band's return to the U.K., it found its AirPort Base Stations didn't work. Calls to AOL Tech support confirmed the company does not support AirPort on Macs, as AOL offers no broadband service for Mac users here.

AOL's head of corporate media relations Jonathan Lambeth told Johnny B: "We launched AOL for Mac OS X narrowband services only months ago and we have no plans for another immediate Mac release until there is reasonable demand from sufficient Mac members."

While AOL tried to help IRON MAIDEN resolve their problems, despite the company's lack of official support for AirPort in the U.K., Lambeth stressed the level of investment required to furnish official support.

However, the investment costs cited by AOL U.K. as the rationale to provide no AirPort support for Mac users may be less than the company claims, Johnny B implied: The band's technical crew joined forces one weekend, and managed to make AOL's U.K. software work with AirPort. Read more.

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